State Government

High demands on state government agencies are exacerbated by overburdened technology resources. We partner with agencies to build the custom solutions that make their work more efficient and extend its reach.

How We Help

State projects come with a lot of complexity, making an experienced government technology solutions partner essential.

We help government sector leaders, advisory boards, and agents get the results they want for communities and citizens. Because collaboration and organizational change management are essential to what we do, we’ve built a solid track record of guiding complex projects to success.

When you work with Resultant, you partner with passionate advocates who approach your toughest problems with the experience, insight, and empathy that transformative solutions are built upon. Our team includes technology, data, and project management experts who’ve served state governments firsthand.

Impact Story

Indiana Builds a Public Spending Dashboard to Continue Conversations about COVID-19 Federal Aid

We’re proud to help organizations thrive, and we’d love to tell you more.

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What We Do

Individual agency needs may vary, but everyone benefits from a holistic technology strategy.

Insights that help public service agencies better serve citizens remain out of reach when information is siloed in separate departments. Legacy systems make things harder for both agents and the constituents they strive to help.

Technology modernization facilitates communication and collaboration between departments and agencies to improve service delivery, timelines, case management, and program management. When state governments embark on digital transformation, efforts previously expended on technology workarounds can be directed into achieving real results for real people. Agency modernization makes your work more effective and impactful.

State Agencies

Learn more about how we’ve helped these departments achieve great outcomes.

Podcast

Harnessing Data to Enhance State Policy

Eager to learn more about Indiana’s talent and workforce development landscape, Executive Director of the Institute for Workforce Excellence at the Indiana Chamber Todd Hurst set out to tackle the challenge of work-based learning systems across the state. Through research and analysis, he discovered a lack of available data that could accurately measure the success of work-based learning. This spurred conversations between various partners to discover solutions and implement change.

In this episode, you’ll hear how Todd’s work has been instrumental in helping to bridge the gap between work experience and work-based learning. Listen in to learn more about how organizations can leverage data, or get data they lack, to inform decisions.

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Services

You have complex challenges. We have a team with insider knowledge and objective insight for building state government technology solutions through these and other services.

CoRE
Sharing data to collaborate on solutions doesn’t have to mean putting it at risk. Our CoRE platform protects data with iron-clad security and keeps you in control of permissions.
Agency Modernization
Integrate data, technology, people, and process to reach the outcomes your teams and citizens need now as you prepare for tomorrow. Complex modernization projects evolve swiftly with support of expertise, experience, and meticulous change management.
Data Governance
Data holds no value until it’s consistent and accurate. Find confidence with strategies that let you safely share and utilize data to support your organization’s goals, break down silos, and solve problems.
Program and Policy Consulting
The right metrics applied to project-based services evaluate how effectively your existing programs impact citizens. An experienced, objective partner can provide the perspective and assurance that improves program reach and resource utilization.
Organizational Change Management
What good is an upgrade nobody wants to use? A well-considered plan paired with effective, tested strategies builds trust, creates alignment, and addresses conflicts to ensure projects find success and are embraced.
Citizen Contact Center Transformation
Let constituents reach you via any channel they’re comfortable with. Contact center transformation improves customer satisfaction, increases efficiency, and cuts response time—making a difference both for agents and the citizens they serve.
COVID-19 Response
Data informs decisions like where to set up testing and vaccination sites, what education measures should be taken where, and where virus hotspots exist in your communities.

Google Cloud Partner of the Year

Award-Winning Results

Our work with clients like the Ohio Department of Rehabilitation and Correction, the Colorado Department of Public Health and Environment, and the IRS earned us recognition as 2023 Google Cloud Public Sector Partner of the Year. Learn how we can help your agency make a real difference.

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Meet your state government solutions team.

Josh Wakefield

VP, Public Sector Services

Ben Wories

Director, Strategy and Outcomes

Curt Merlau

Director, Education Practice

Scott Colip

Director, Public Sector Services

Connect

See how your organization can go further in achieving great outcomes.

Talk to Our Team

State Governments Are Different.

We get it—we’ve been there. Our subject matter experts intimately know the unique structures, protocols, and challenges you’re working within. Collaborating with outside help is frustrating if you first need to explain How Things Work inside an agency under a state government umbrella. You don’t have to do that with us. No overexplaining, no dumbing down. We can get right to the heart of how to help your state government connect with constituents and present itself as a confident, effective organization, creating outcomes that matter.

State government agencies are responsible for oversight of public safety, public infrastructure and infrastructure investments, education, corrections, healthcare, budgets, communities, funding, and grants—are you dizzy yet? We’re not. We’re not just data experts, but know state governments (and city, county, and municipality governments) firsthand. That awareness plus our analytical acumen makes us your ideal partner. We’ll save you time in getting effective solutions to your constituents.

Did you know that during the COVID-19 pandemic, Indiana’s unemployment insurance system (Uplink) never went down? Resultant was brought in as a partner on this project during the Great Recession. Uplink easily handled the tremendous influx of claims in 2020 and gracefully accommodated additional programs like pandemic assistance as they came into law.

“Oh boy! I get to call the government!” said nobody ever. But what if, in an experience with your contact center, citizens got their questions answered quickly and agents increased the people they helped without extra effort? What if your website allowed people to locate forms and upload documentation without confusion? If your website consists of a phone number that leads to an overloaded phone tree in which a citizen can never reach the right person, we can help.

It’s all possible with the right partner.

Resultant named “Google Cloud Public Sector Partner of the Year – US State and Local Government”