Program and Policy Consulting
Complicated program questions and data and technology challenges can derail your mission. Objective insight from specialists with public sector experience helps your agency achieve its greatest impact.
How We Help
Improve every program’s reach, efficacy, and impact with acute, data-driven insight.
Your goal to help more people more effectively can be frustrated by unsupportive technology. Your mission is too important and your impact too vast for anything less than a technically excellent partner who offers insight born of experience in your policy area and in agency and quasi-governmental environments.
We bring together program, policy, and technology to build real solutions for the people who need them. We believe solutions are more powerful and transformative when we arrive at them together. You get subject matter experts on demand and a collaborative partner who approaches your project with objective insight, genuine curiosity, and earnest investment in delivering the outcomes you want.
We’re proud to help organizations thrive, and we’d love to tell you more.
What We Do
Where program, policy, and technology meet, real solutions for people become possible.
We start with a detailed discovery phase, not only asking important questions but listening deeply to the answers to uncover key points that will transform the way you serve citizens.
Within your complex program environment, our team highlights strengths and shows you opportunities for building more of them, helping you transform policy into practice.
We support government agencies in their quest to better serve citizens by bringing deep subject matter expertise to solutions that support mission-critical outcomes for agencies of all shapes and sizes. Our teams include experts with agency experience who’ve worked in the policy areas we specialize in. We focus on these critical areas:
From early care to higher education, creating self-sufficiency and economic prosperity relies on a complex network of services that touches nearly every life. Leveraging data and technology helps agencies find new ways to address unmet needs and ensure more people get the services they need to excel.
Health and Human Services
Combining unmatched technical and scientific expertise with extensive experience in public health, we partner with agencies to transform decision-making and achieve greater outcomes for citizens. Our specialists help agencies get more from federal funding with solutions that unlock insights through integrated data and sophisticated analysis techniques.
Workforce Development and Unemployment Insurance
Modern workforce-planning initiatives rely on integrated technology and connected teams to solve complex problems that go beyond the scope of a single practice, department, or discipline. With an ever-evolving landscape of new fraud techniques and continued pressure to reduce costs, states face a monumental challenge. Forward-looking solutions help agencies respond to current threats, support the needs of employers, and be ready for whatever comes next.
Public Safety and Corrections
Critically important public-safety efforts become more effective when agencies hold the power of data, technology, and process solutions that deliver answers to difficult questions and help citizens access services. Real-time data analytics enable preventive action, resource allocation, and transparency to public safety, helping you achieve your desired outcomes.
Revenue Management and Budget
Agencies come to us when they need greater clarity to improve program outcomes, financial reporting, and expense management, or when they need help solving business and operational problems. We help solve their most complex challenges.
Our team draws from a deep well of specialties to create an approach that aligns with each agency they serve and each problem they solve.
Find the most effective way from policy to impact with a data approach that brings insight into achieving the outcomes you want for the people you need to reach—through well-aligned technology. Gap analysis, needs assessment, peer research, stakeholder surveys, and data analysis inform the roadmap for your desired impact.
Rely on objective analysis of efficacy data as you make hard decisions related to program value and impact. Our experts structure datasets that bring greater insight into key performance indicators and ROI—and offer recommendations based on journey mapping, Six Sigma techniques, and other tools relevant to your particular complexities.
Discovering the impact of your program on end users requires more than insightful data governance and analysis. Our specialists delve into the data and into the journeys of the people affected. They empathetically pursue details about experience and combine that feedback with qualitative analysis to provide clarifying insight.
User Interface and User Experience (UI/UX)
Program success demands attention to a complicated array of factors, not least of which is whether citizens can make sense of the journey and achieve the result they need. We remove obstacles to access by designing intuitive experiences, logical task flows, and inviting product elements.
Achieve the strategies and practices that let you securely share and utilize data across departments or agencies to support with your policy goals, create measurable outcomes, and align with how your team works. We help your program thrive with compliant data governance that breaks down silos and improves decision making.
Program and policy consulting for smart, data-driven decision-making.
Do your programs deliver on their original intent? Or are KPIs geared more toward administrative markers? The true intent of a food program isn’t to provide food. Its purpose is to remove the burden of hunger so program recipients can address concerns that will change the trajectory of their lives: receiving education, getting treatment for harmful substances, and focusing on their well-being. When measurements are focused on things like how many people received assistance, there’s no way to know if the program really did what it was intended to do: help people change their lives.
We have a long history of successful implementations because we’re as invested in outcomes as you are. Our Program and Policy Consulting specialists approach every challenge with extensive expertise—and with empathy. Because it’s the right way to work, and because the results matter profoundly for citizens.
Our experts are unphased by complexity and adept at aligning large numbers of stakeholders. They’re skilled at maneuvering procurement processes and leading portfolio management that ensures smooth project delivery, engages end users, and sticks to your budget. They integrate into your culture and advocate for your best interest to become effective, engaged partners who drive your project forward as if it were their own.
This community of insight brings objective recommendations for finding answers to your difficult questions and helping you achieve desired outcomes—along with a roadmap for reaching them.
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