Fulfilling commitments to citizens with less-than-ideal technology resources strains many local governments. We help cities and counties find not just technical solutions but funding streams for achieving them.
How We Help
Local governments had a lot to handle long before people started expecting cities to function like corporations.
Technology transformations are essential for improved services, but how do you fund them?
We’ve partnered with city governments since we began, helping to make meaningful, lasting improvements in local agency processes and services. Our team can help you find the right solutions and uncover the funding to support them.
From smart city transformations to modern technology upgrades designed to keep pace with rapid growth, with Resultant, you get firsthand city government experience and a team of advocates passionate about solutions for making communities thrive.
The City of Fishers modernized everything from payroll to document management.
We’re proud to help organizations thrive, and we’d love to tell you more.
What We Do
Your agency’s unique solution
If your job involves finding better ways to serve citizens, you’ve probably explored technology as a solution to urban problems. The fact is, there are many software solutions for local governments—so many that they’re tough to navigate without a trusted partner who can give an unbiased opinion.
At Resultant, we’re technology agnostic. That means we have experts in every platform, which frees us to help you with the right solution for you, not the right solution for us. We can help sift through the confusion surrounding public sector digital transformation in all agencies including K-12 education, higher education, energy, water, electricity, transportation, and suburban and urban planning. We’re also a committed partner in IT support outsourcing for local government.
Your challenges are interwoven with policy and protocols; our solutions help you untangle the knots.
When your impact is throttled by legacy systems and outmoded processes, our technical experts can help you leverage the cloud with creative solutions that empower your people, including cybersecurity initiatives that address security vulnerabilities.
Decisions based on stale data are unreliable and require inordinate time and effort. Our team helps put the tools to support your business strategy at your fingertips in clear, intuitive dashboards.
Organizational Change Management
Have you ever completed an upgrade nobody wanted to use? A well-considered plan paired with effective strategies to build trust, create alignment, and address conflicts ensures projects find success and are embraced.
Data and Analytics Strategy
Data has no value until it serves your organization. Complex questions find answers and business goals become reachable with a strategy for optimizing your data, no matter your current data reality.
Citizen Contact Center Transformation
Let constituents reach you via any channel they’re comfortable with. Contact center transformation builds communication systems that improve customer satisfaction, increase efficiency, and cut response time—making a difference both for agents and the citizens they serve.
IT Managed Services
Avoid expensive shutdowns, maintenance problems, security breaches, and daily headaches with proactive attention from a team devoted to big-picture thinking. It’s more than just answers to day-to-day technology concerns. It’s a proactive management strategy from experts who’ve been there.
Strategic management is just as important to public sector agencies as it is to private sector organizations. Without a clear technology strategy in place, an effective digital transformation will remain out of reach. Strategic planning and project management can turn former hallmarks of bureaucracy into streamlined processes that effectively serve constituents.
Google Cloud Partner of the Year
Our work with clients like the Michigan Department of Corrections, the State of Colorado Governor’s Office of Information Technology, and the IRS earned us the 2021 Google Cloud Industry Solution Partner of the Year—Public Sector Award. Learn how we can help your agency make a real difference.
Find out about great outcomes we’ve helped clients achieve in these areas.
Leveraging Data to Modernize the Public Sector
Data projects in the public sector are often complicated, but that doesn’t mean they aren’t important or should be postponed. In this episode, we explore the challenges of data-driven leadership in the public sector. Along the way, you’ll learn ways to navigate the complex environment and still achieve meaningful, cumulative progress to leverage data more effectively and drive better outcomes for citizens.
See how your local government agency can make a greater impact in your communities.
Local Government Consulting
Working in local government combines the difficulty of navigating large-scale political and social issues with enough neighborly closeness for everyone to have an opinion on everyone else’s business. Departments within county governments, city governments, townships, boroughs, parishes, and school districts all have important, unique challenges.
Local governments handle many programs that citizens take for granted they’ll always be able to rely on. Citizens also have the expectation that every interaction with your agency will be as simple as placing an order on Amazon. It’s extraordinarily tough to live up to these expectations with continually increasing demands and continually degrading IT infrastructure.
Is your technology limiting how many people you can help? Is the frustration constituents feel when seeking answers surpassed only by that of your agents when they attempt to give them? Does insight-revealing data live within departmental silos that can’t communicate with each other? Do you know your impact could be strengthened if only there was a way to get everyone on the same technological page? From digital city transformations to getting more broadband access to populations, we can help.
Our public sector experts know the ins and outs of government agency operations. While every agency is different, we understand the parameters you work within and the types of obstacles in your path. Because our team is experienced across federal, state, and local governments, we have a big-picture view when it comes to creative solutions and uncovering funding streams. We can also give clear projections of how an initial technology resource investment will cut future costs and free up budget line items.
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