Professional Services

Strategic data solutions boost profitability, resource optimization, and operational health within professional services firms.

How we help you grow

Managing people, projects, and pipeline is challenging.

Human capital firms—those that offer services with highly specialized and skilled knowledge workers as resources on mid-to-long-term projects—have unique challenges. We bring our ProServ operating expertise combined with our data analytics mastery to create clarity from the chaos through data and accelerate your path to success.

Our ProServ Optimization Consulting is a targeted analytics offering directed at using data to outline solutions that optimize compensation models, hiring structures, org charts, career paths, and project structures.

The ProServ Analytics Engine is a set of technology assets and business frameworks that optimize critical aspects of professional services businesses. Broken into modules, it enables rapid value capture and ROI while gaining a long-term business optimization platform.

Impact Story

Why Advanced Analytics Matter to Any Business with Skills Inventory Resources

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Talk to our team about improving the health of your professional services business.

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Tackle Barriers to Progress

Do any of these issues sound familiar?

It’s difficult to manage an ever-changing puzzle of people, projects, and pipeline.

Poor Resource Management

Difficulties in keeping ahead of the resource allocation and management curve bring operational inefficiencies for staffing projects. Some teams are overallocated while others are underallocated. Senior resources that bill at more junior rates lead to poor margins. Overhiring leads to underutilization and, ultimately, layoffs.

Manual Revenue Forecasting

Without a solid data infrastructure that includes interoperability between all data systems and automation, it’s challenging to build timely, accurate forecasting. Combining revenue streams, staffing plans, client retention expectations, and pipeline is then a tedious, inefficient, and error-prone manual effort with hours spent gathering data from disparate sources and compiling it in a spreadsheet. The delay between information, analysis, and action results in missed opportunities.

Strained Projects and Client Relationships

Inconsistent project management leads to poor client experience, substandard delivery, and unexpected write-offs, all of which impact revenue, profitability, and employee and client retention.

We improve the health of professional services firms by helping them implement data and technology accelerators proven successful in our internal journey. We understand the value data and technology brings to ProServ firms because we’ve experienced it ourselves.

Strategically implemented data and technology accelerators help your business thrive

Increased revenue through better resource utilization and management
Optimized rate attainment by ensuring proper rates across roles
Headcount cost savings via optimized hiring
Bottom line preservation with an accurate view three–to–twelve months ahead, enabling proactive adjustments
Increased valuation and decreased risk for potential investors
Better operational efficiency as manual efforts across the organization are eliminated
Improved employee experience through empowering team members with the right information they need for excellent performance

Wherever your ProServ firm stands in data maturity, we can help you gain insights to act upon.

Do you struggle to predict revenue effectively, complicating financial forecasting and financial goals?

We implement solutions enabling you to monitor leading indicators, providing clarity on what will drive future growth. These solutions integrate data from your pipeline, resource planning, and historical utilization data.

Do you experience arbitrary resource allocation?

Our solutions can give you a clear understanding of how employees are distributed across your projects and firm.

Are you unable to properly pace hiring based on demand, causing missed revenue opportunities or too many hires?

Strategic data analytics can accurately determine optimal staffing needs in advance for both current and future projects.

Do you struggle to keep track of project statuses, make accurate forecasts, and stay on budget?

We can help you better track the financial and operational health of clients and projects.

Below are just two of the many ways to look at your business with deeper insight.

Resource Allocation

Optimizing skill resource distribution based on availability, project needs, scheduled PTO, and other key metrics.

PTO Visibility

Enabling smarter staffing, resource allocation, and helping pave the way for self-managed PTO appraoches.

Our expertise in ProServ operations combined with our fluency in cutting-edge advanced data analytics can help your firm thrive by optimizing:

Compensation models
Hiring structures
Org charts
Career paths
Project structures

Meet your Professional Services for Firms team

Preston Howell

Director, Private Equity Solutions | ProServ Market Lead

Chris Waugh

Client Success Leader

Amit Parikh

Private Equity Practice Lead

FAQs

Why is Resultant sharing its secret sauce?

We know that when our clients and communities thrive, everyone benefits. Our data platform is the most valuable technology project we’ve embarked upon, and this success has served as the foundation for our ProServ Analytics Engine. We want to share this success to help clients and communities thrive.

Wouldn’t it make more sense to do the work ourselves rather than my ProServ hiring another ProServ firm?

This is a classic build vs. buy conversation. Building your own solutions requires more resources, not to mention it's somewhat reinventing the wheel. We’ve already built this engine, served as our own beta testers, and worked out the rough spots. When you take advantage of the work we’ve already done and use it to accelerate your own business, you reap the benefits without needing to reallocate billable resources from your own team.

When should I consider your data and technology solutions for my business?

People, processes, and technology are interconnected in every project we do. We’ll help you determine the right focus across these three areas to help your business grow and thrive. Consider our solutions when you face challenges in effectively predicting revenue, managing resource allocation, pacing hiring based on demand, or tracking project statuses. It’s extraordinarily difficult to grow with profitability, particular at scale, without streamlined, automated, accurate solutions to these issues. Implementing strategic data analytics can help address these areas, providing clarity and enhanced operational health. It’s extraordinarily difficult to grow with profitability, particular at scale, without streamlined, automated, accurate solutions to these issues. Implementing strategic data analytics can help address these areas, providing clarity and enhanced operational health.

How does using data and technology accelerators impact my business's valuation?

By strategically implementing data and technology accelerators, your business can achieve better operational efficiency, improve accuracy in financial forecasting, and optimize resource management. This leads to increased revenue, reduced risk for potential investors, and ultimately, an increased valuation of your business.

What is the ProServ Analytics Engine?

The ProServ Analytics Engine is a suite of technology assets and business frameworks designed to optimize critical aspects of professional service businesses. It breaks down complex issues into manageable modules to deliver rapid value capture and return on investment while establishing a platform for long-term business optimization.

Podcast

Guiding Principles for Data-Driven Leadership

In this episode, Resultant CEO Greg Layok shares his leadership experience and the importance of data-driven approaches. He emphasizes the necessity of putting people over processes in management, and he advocates for Agile principles as guiding principles for behavior, trusting teams, and providing them with the autonomy to excel.

Listen Now

 A management consulting firm improved team capabilities and client outcomes through customized data-centric tech training with Resultant.

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RELATED CAPABILITIES

Our services to professional services firms can include new or enhance existing capabilities like:

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