DWD is looking at data in a new way to drive insights and decisions. The collection of critical data surrounding Indiana employment, skills, competencies, and training assist the agency in understanding and preparing for new and growing industry needs across the State.
The integration of two disparate systems enables case managers to more effectively serve citizens by bringing together job data and job-seeker data. Case managers can now easily troubleshoot skills, determine which jobs are in demand, review wage information, and more accurately recommend services such as a resume or interview prep to meet the needs of the citizens they serve. They also can compile mandated federal and state reports with ease, enabling greater efficiency.
By implementing the new commercial-off-the-shelf product, DWD has freed up resources to serve citizens by eliminating the need for system maintenance and support. The easily configurable system can readily adapt to updated laws and regulations, as well as to the needs of citizens now and in the future.
Citizens now can leverage state-of-the-art technology, including the addition of a mobile-friendly application as they seek employment. The technology benefits citizens in their job search, Indiana businesses in finding the right people, and DWD in more quickly and accurately facilitating job placement.
