Plano IT Support

Eliminate unnecessary IT disruptions and achieve peace of mind with our IT support services in Plano, dedicated to your IT success.

Top Businesses Rely on Our IT Support Services

Connect

Leverage truly uninterrupted productivity with our 24/7 IT support in Plano

Avoid downtime, drive growth, and maintain seamless business operations with our tailored technical support.

Why choose Resultant for IT Support?

  • End productivity disruptions with our swift response time, resolving critical issues in only 20 minutes.
  • Ensure constant network reliability with custom IT strategies for increased productivity.
  • Resolve critical IT technical problems quickly with our reliable remote and on-site support at no extra cost.
  • Cut down on IT personnel costs by leveraging our extensive team of 150 IT specialists.
  • Prevent IT complications in advance with our proactive monitoring and support to ensure seamless workflows.

Request a quote for our IT support in Plano, Texas

My first day as IT director was the day we were evaluating RFPs,” said Rich Beynon, director of information technology for CSTB. “CareerSource brought me in because I’ve worked on both sides of MSP and could help define the strategy and look out for the interests of the organization. Resultant stood out as the team who’d be flexible and proactive so we could focus on our own work.

Rich Beynon

Director of Information Technology ,   CSTB

One thing I have always appreciated about the Resultant team is their patience and their willingness to create different strategic solutions to find the one that will work the best for us. And, quite frankly, sometimes I think the Resultant team knows our business a little bit better than we do.

Gordon Flick

Controller ,   Fathers & Families Center

We’d expected onboarding to be more challenging than it was. We worked for weeks with the Resultant team when we transitioned. They kept assuring us everything would be fine, and we kept not believing them. And then it was fine. And now – we were just joking the other day – our technology really does run like our electricity, which was always our dream. Huge issues aren’t taking us down, taking us out of producitivty for hours on end. That started with our transition team, who met us where we were and helped us get up to speed.

Jenny Peters

Chief Strategy Officer ,   Damar Services

The changes Resultant implemented have led to increased productivity and collaboration in different work environments and more fluid communication. They have helped build culture and community,

Eric Vorchheimer

Chief Financial Officer ,   Forever Cheese

One of the most important things about Resultant is that they’re proactive. They’re actively managing our IT issues rather than waiting until there’s a problem.

Tina Allen

Chief Executive Officer ,   Eye Surgeons of Indiana

Why clients rely on our IT support specialists

15+
Years of providing IT support services to medium and small businesses
20,000+
End users supported by our team
200+
U.S. businesses supported by our IT support services

Resultant

IT Support in Plano

5700 Tennyson Pkwy #300, Plano, TX 75024, United States

Our Locations in Texas

Arlington | Irving | Garland | Dallas | Fort Worth

Brands that trust us

Services

What you get with our Plano IT support service

Complete End-to-End IT Support

Your IT Backbone, Strengthened

Experience the ease a single provider managing your IT needs can bring.

Tailored to streamline operations and boost efficiency, these solutions ensure your business stays ahead.

With 15 years in the business and team members each averaging ten years’ experience, you’re in capable hands.

Benefit from comprehensive support that covers every aspect of IT from hardware to strategy, reducing complexity and driving your business goals.

Onsite Support

Onsite IT Support When You Need It

For those moments when you truly need in-person assistance, our onsite IT support offers direct, hands-on help.

Get the urgent expertise your complex issues demand and significantly reduce downtime to keep your business on track.

Our expert team provides a seamless link between virtual support and real-world needs, employing a proactive approach to keep your operations smooth and efficient.

This service is designed to address and solve your challenges promptly and ensure continuous productivity.

Remote Support

Fast, Effective Remote Resolution

Unlock instant access to technical expertise, no matter where you are. Our remote support services swiftly address whatever IT challenges arise to ensure your business stays operational and secure.

Our team efficiently resolves issues, offering you peace of mind and the freedom to concentrate on your core activities.

This support extends across all your IT needs from routine maintenance to urgent troubleshooting, guaranteeing minimal disruption to your daily operations.

End User Support

Personalized Tech Help for Every User

Elevate your team’s productivity with dedicated end-user support. By addressing individual tech challenges, we ensure everyone can perform at their best.

Supporting over 15,000 endpoints and 20,000 end users, our personalized approach not only resolves immediate issues but also fosters a more knowledgeable, self-sufficient workforce.

This contributes significantly to the overall efficiency and success of your business and guarantees seamless operations and empowered users.

Help Desk Support

24/7 Help Desk Heroes

Day or night, our help desk is ready to support your IT needs. With a 96.6% customer satisfaction rating, our specialists provide the assistance you need to keep your systems running.

Our help desk support minimizes disruptions so your business keeps operating smoothly and reliably no matter the time of day. Every query is met with a swift, effective solution to improve and maintain your team’s productivity.

Our comprehensive approach addresses everything from minor glitches to major system outages, reinforcing your IT infrastructure’s resilience and reliability.

What You’ll Gain with Our Managed IT Support Services

Maximize uptime with 24/7 availability

Achieve uninterrupted productivity and peace of mind knowing support is always a call away, 24/7.

Relentless availability ensures any IT hiccup, small or complex, is addressed quickly to keep your operations smooth and efficient.

Ensuring round-the-clock assistance means your business can continue to thrive even in the face of unexpected challenges.

With our commitment to minimizing downtime, you’re empowered to focus on growth and innovation while we safeguard your IT environment.

Don’t let IT challenges bog down your business. Power through IT obstacles with premier, 24/7/365 IT support by your side.

Empower your team with cybersecurity knowledge

Transform your employees into your first line of defense against cyberthreats with our comprehensive security awareness training.

By equipping your team with the knowledge and tools to recognize and respond to security risks, you significantly reduce the likelihood of successful cyberattacks.

This investment in your staff’s cybersecurity competence not only enhances your overall security posture but also fosters a culture of vigilance and responsibility.

Dedicated teams for tailored support

Experience the difference that a dedicated team of IT professionals can make for your business.

Our experts become an extension of your team, understanding your unique needs and challenges to provide tailored support solutions.

This personalized approach ensures that your IT infrastructure is optimized and maintained for peak performance.

With a dedicated team focused on your success, you benefit from deep technical expertise and a partnership aligned with your business objectives.

Frequently asked questions about our IT support services

What types of services does your IT support include?
Our IT support services encompass a wide range of information technology needs from cloud computing solutions to computer hardware and software maintenance, network security enhancements to desk support, and comprehensive management of computer systems. We employ a holistic approach to ensure all aspects of your IT infrastructure are optimized for performance, reliability, and security while tailored to your specific business requirements.
How does your IT support ensure quick resolution of IT issues?
Our IT support model is designed to minimize disruptions and ensure rapid resolution of technical issues, with tickets answered in under 60 seconds 90% of the time and a median resolution time of 20 minutes for critical issues. Resultant’s service desk operates with clear SLAs, providing transparency along with the efficient support that ensures your business experiences minimal downtime and maximum productivity.
Can you provide IT support to businesses of all sizes?
Yes, Resultant tailors IT support services for businesses of all sizes, from SMBs to mid-market companies. Our delivery models are designed to cater to the unique needs of each client, whether through a vertically integrated team for personalized engagement or a shared service model for increased efficiencies. Our approach ensures every client receives expert knowledge, improved security, and scalable solutions.
What makes Resultant’s IT support services unique?
Resultant’s IT support services stand out due to our complete end-to-end IT support, tailored managed IT services, and structured client onboarding process. Our unique MSI delivery model employs holistic governance and reporting to offer enterprise value at the mid-market SMB level. Our client-focused, outcome-driven approach means we collaborate with you to achieve the best possible results for your business.
How do you handle cybersecurity within your IT support services?
We integrate a proactive cybersecurity approach into our broader managed IT services to ensure comprehensive protection. Our cybersecurity services include incident response; disaster recovery; policy and process creation; and governance, risk, and compliance management. We work alongside our clients to develop customized solutions that align with their specific needs, ensuring their IT environments are secure against evolving threats.

Ready to challenge your thinking?

Have a question or request for Resultant? Fill out the form and we'll get back to you quickly.



Insights delivered to your inbox