Powerful transformations for people.

Change Management

Technology does little for your mission when anxiety, resistance, and uncertainty keep users from maximizing its value. Training is just one piece of the effective implementation and complete adoption that make transformation possible. An organizational change management program addresses the human side of technology changes to head off costly cultural upheaval and ensure the best return on your investment.

Our Change Management team works alongside our data, technology, and project delivery specialists to minimize disruption and create lasting, positive digital transformation. We work with you as you plan for a technology implementation or other major organizational change, utilizing our reliable process to help you prepare for, manage, and reinforce change to reach your goals.

Change Management

We’re proud to help organizations thrive, and we’d love to tell you more.

We’re proud to help organizations thrive, and we’d love to tell you more.

Our Approach

Success comes not from technology itself but from engagement—from teams who embrace and adopt that new technology. You see a much different result when your people understand and accept change than when resistance rules the day. We evaluate the impact of your project on your people, culture, and processes to develop a change management strategy that takes you through the details of communicating through change, aligning teams around why the change matters, training employees, and adopting your solution.

Empathy drives our approach to every service we offer, and that’s especially valuable when inspiring adoption across unique groups within organizations. We begin by having a lot of conversations—with team leaders, project directors, and the end users who’ll be impacted. We do a lot of listening to uncover concerns and find the change accelerators who inspire confidence that leads to engagement. We develop meaningful methods for integrating technology into the daily lives of end users and build systems for support and feedback. Our process doesn’t end until change has been adopted, end user feedback addressed, and refinements implemented. Your people are heard and their feedback ensures your organization can embrace change with confidence.

Learn more about our approach

Services

Whether for a technology implementation or a deliberate organizational cultural shift, starting early to communicate the process and address its impact offers the surest route to successful adoption. Our team works with you through customized services to provide a strategy that fits your project, your organization, and your people.

The characteristics of your change—who it affects and how much—guide the strategy for managing that change. We work to understand the strengths of your team for adopting change and uncover barriers that need to be addressed before the change is implemented.

Complex or cultural change requires a well-considered strategy that matches up with how your team functions now. Work with specialists who help you build trust, create alignment, and address the conflicts and anxieties that could derail your plans.

Your new technology solution becomes more costly when it meets resistance within your team. An early, customized strategy for easing the transition gives your teams a chance to be heard, inspires confidence and trust, and gives them the information they need to embrace your new technology.

Trust develops when employees feel they have the information they need and their feedback is being taken seriously. Based on our change impact assessment, we develop a plan for exactly when, how, and with whom to communicate to facilitate engagement and keep change running smoothly.

“One thing that I have always appreciated about the Resultant team is their patience and willingness to create different strategic solutions—to find the one that will work the best for us. And quite frankly, sometimes I think the Resultant team knows our business a little bit better than we do.”

Gordon Flick Fathers & Families, Controller

We're proud to help our clients thrive.

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