Jess Carter

Jess Carter

VP, Client Experience and Delivery Operations

A strategic powerhouse and highly empathetic collaborator, Jess Carter delivers large-scale technology modernization and portfolio management by translating complex problems into transformative solutions. She thrives on working with clients to fine-tune questions, discover solutions, and collaborate toward the outcomes they want.  

Jess helped strategically grow and develop the Government Services team, which she led through key initiatives like the on-time launch of the State of Indiana Case Management and Labor Exchange system. Her work with clients in the public, private, and nonprofit sectors has honed her ability to align stakeholders and her keen sense for matching skillsets to project needs.  

Jess is passionate about mentoring young leaders, especially women and girls in tech. She led the launch of BraveIndy in partnership with Brave Initiatives. Jess is the host of Resultant’s Data Driven Leadership podcast, and is an avid traveler who has explored 22 countries so far.  

Quick Facts

  • Taylor University, Bachelor of Arts, International Studies: Missions 
  • The University of Virginia, Semester at Sea, International Studies
  • Leads teams through change informed by certifications as SAFe 4 Program Consultant, Project Management Professional (PMP), and Six Sigma Black Belt 
  • Data Driven Leadership podcast host

Favorite Resultant Value

  • Purposeful Empathy