Garland IT Outsourcing

My first day as IT director was the day we were evaluating RFPs,” said Rich Beynon, director of information technology for CSTB. “CareerSource brought me in because I’ve worked on both sides of MSP and could help define the strategy and look out for the interests of the organization. Resultant stood out as the team who’d be flexible and proactive so we could focus on our own work.

One thing I have always appreciated about the Resultant team is their patience and their willingness to create different strategic solutions to find the one that will work the best for us. And, quite frankly, sometimes I think the Resultant team knows our business a little bit better than we do.

We’d expected onboarding to be more challenging than it was. We worked for weeks with the Resultant team when we transitioned. They kept assuring us everything would be fine, and we kept not believing them. And then it was fine. And now – we were just joking the other day – our technology really does run like our electricity, which was always our dream. Huge issues aren’t taking us down, taking us out of producitivty for hours on end. That started with our transition team, who met us where we were and helped us get up to speed.

The changes Resultant implemented have led to increased productivity and collaboration in different work environments and more fluid communication. They have helped build culture and community,

One of the most important things about Resultant is that they’re proactive. They’re actively managing our IT issues rather than waiting until there’s a problem.