For a Districtwide Google Workspace Deployment, Change Management Secures User Adoption
About a year into its Workspace transformation, Denver Public Schools (DPS) enlisted Resultant to support users through Gmail, Calendar, and Contacts adoption. Our three-month engagement capitalized on a readiness assessment, Prosci and Resultant change management methodologies, and tech-savvy users within the school corporation to create a consistent environment while minimizing disruption.
Our approach to organizational change management is customizable.
For DPS it included
A three-phase implementation made champions of tech-savvy internal users.
Phase 1: Establish Goals
Phase 2: DPS Department of Tech Services (DoTS)
Enlisted the most tech-savvy users to beta test, advise as we created resources and internal comms, and serve as internal change agents.
Phase 3: District Go-Live
The remaining 2,000+ users received the greatest change management support, with DoTS change agents helping facilitate training sessions to introduce these resistant users to Gmail, Calendar, and Contacts and to the extensive online training modules.