Enhancing Communication and Collaboration for The State of Colorado

Resultant worked closely with OIT and agency stakeholders to identify their IT and business requirements, security and compliance requirements, and establish integration points between the state’s legacy systems and a Google-based solution. We helped the state map their business processes with application functionality and designed a comprehensive change management strategy to prepare each user for the coming change. Following the migration, a suite of comprehensive training on each application was provided with additional role-based training for executives, executive assistants, administrators, and help desk staff.

We integrated individual agency directories with Google Cloud Directory Sync (GCDS) to enable the automatic provisioning and de-provisioning of users. GCDS also provided the state with access to a Global Address List (GAL) that represented all active employees throughout each agency. This solution finally allowed Colorado to tear down the silos that had prevented integrated contact, allowing for seamless communication between each agency and department.

In the end, email, calendar, and contact data for over 33,000 employees was converted over three deployment phases, with each targeting a distinct group of users. In addition, Resultant also led compliance sessions that enabled state agencies to develop and agree upon shared use policies throughout the organization.