Why Companies Use Managed Service Providers (MSP)

Organizations may find themselves seeking an IT MSP for numerous reasons. Many small businesses who don’t have the budget for an in-house IT department find they can still reap the competitive advantages of IT expertise by outsourcing those services. Larger companies can employ their internal IT departments on more strategic initiatives knowing that the day-to-day operations are covered by an MSP.

Bringing in a partner like Resultant helps our clients stay focused, access expertise, keep their information safe, find quick-response support, control costs, and prevent disasters.

Growth, a main goal of most companies, can be the very development that pulls focus from other business objectives. When organizational growth outpaces the abilities of either an internal IT department or an outsourced provider with a “break-fix” service model to support it, progress can come to a grinding halt.

Outages inhibit employee productivity. IT employees and providers that are only putting out fires can’t devote skill and energy to strategic implementations that will further goals. And when you have apps that don’t support what you’re trying to accomplish, you’ll be surpassed by competitors that do.

All of it pulls focus from the target. Distractions are costly. The right managed services partner keeps your team productive and aligned with your goals.

Technology is constantly evolving, but an IT team always tending to the next technology dumpster fire doesn’t have time to expand their skillsets. As technology accelerates, your team needs additional expertise.

Through a managed service provider, you gain access to a team of IT experts that can help guide short-term and long-term technology strategies.

With Resultant as your IT MSP, you’ll not only have access to that expertise, but also to team members with vast experience in your field. Every industry has a unique landscape and set of challenges. You deserve a technology strategy implemented by team members that can navigate them efficiently and effectively.

Connectivity is essential for collaboration but can leave you vulnerable with security gaps as technology advances. Constant security threats can harm your reputation and your finances.

An IT MSP prevents security breaches through a comprehensive cyberthreat mitigation strategy. The right partner can work with your legal team to ensure appropriate protocol implementation that keeps you fully compliant with current and emerging government regulations.

Resultant offers 24/7/365 support, meaning your dedicated IT team will be there no matter what happens, whenever it happens. Partnering with us means you get access to a reliable IT team, enabling you to become more reliable to all stakeholders who depend on you.

With a dedicated on-call IT MSP team, your clients and customers will never be left hanging because a system broke down and you didn’t have the resources to fix it quickly. A managed services team is a reliable resource to keep your organization stable.

If part of your IT system fails and you either didn’t budget for repairs or don’t have support to resolve it in a timely manner, it usually leads to costs that spiral out of control. An IT MSP partnership is based on a fixed monthly fee, which allows you to budget easily and consistently.

There won’t be a sudden unexpected expense, unnecessary downtime, or lost productivity when an issue occurs because the dedicated IT team will be there to fix the problem quickly.

Constant monitoring and maintenance means support is proactive rather than reactive. Instead of your team figuring out workarounds for the next technology crisis, our team simply identifies and fixes concerns that arise before they have time to affect your bottom line.