Most people who use technology will periodically experience IT problems. However, the nature of these problems varies across business and personal devices. How you may solve common technology problems on your home computers will not necessarily reflect what you should do for your business networks.
“Simple IT challenges are a common part of using technology. However, there’s no need for you to let any minor frustrations escalate into major, business-wide problems.”
– AJ Watson, VP of Technology and MSP Solutions, Resultant
The reason for this difference is simply because the equipment, data stored, and typical usage differs between business and personal devices. While that may seem obvious, the approach one must take to optimize their business technology is not.
That’s why this article will explore eight problems with IT that businesses face. Our focus will be on common technology issues that affect work-related systems and what you can do to solve or prevent these challenges.
Eight Common Technology Issues in Business
1. Network Connectivity Issues
According to Gartner, IT downtime can cost as much as $5,600 per minute. These high costs come from halted business activities, delayed projects, and the potential loss of clients. Regularly update network hardware, such as routers and switches, to avoid this risk. Also, ensure your network has sufficient bandwidth to handle your business demands.
Utilizing network monitoring tools or services is a good practice. Having this oversight means you can detect emerging issues before they cause downtime.
2. Data Backup and Disaster Recovery Failures
Having a strong disaster recovery plan with data backups before incidents occur is crucial. Frighteningly, data backup restores have a 50% failure rate. Insufficient testing, unclear recovery dependencies, and incomplete documentation are common reasons for failures.
Ensure your data backups are updated regularly. That way, if you must execute a data restore, you’re restoring the most current information. Remember to test any new backups, document all associated information, and train employees on how to perform data restores.
21% of SMBs Lack a Disaster Recovery PlanIf you’re one of them, ask our team how you can change that. |
3. Adapting to New Technologies
Implementing new systems can be complex and costly. Yet, the current pace of technological developments warrants regular upgrades. Staying informed about industry trends and investing in employee training can help ease the transition to new technologies. The right IT consultants can also help you source modern tools for good prices.
4. Software Compatibility Problems
Software compatibility issues arise when different applications or systems fail to work together effectively. This can lead to workflow disruptions and reduced productivity. Regularly updating software, conducting compatibility tests, and standardizing on specific platforms can minimize these software issues.
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5. Remote Work Challenges
Several IT challenges can show up when businesses allow remote work. Still, many business leaders agree that the benefits outweigh the risks. Allowing remote work can save employers up to $11,000 per employee per year.
To enjoy these benefits with fewer associated risks, here’s an overview of how to mitigate some common challenges.
| Challenge | Description | Mitigation Strategy |
| Data Security | Home devices and Wi-Fi connections may have higher security risks | Use VPNs, two-factor authentication, and regular audits |
| Communication | Difficulties in maintaining effective communication among team members | Use collaboration tools like Slack, Microsoft Teams, etc. |
| Productivity | Potential for reduced productivity due to home environment distractions | Implement productivity tracking tools and regular check-ins |
| Tech Support | Limited access to immediate tech support for remote employees | Set up remote IT support systems and self-service resources |
| Team Cohesion | Challenges in maintaining team cohesion and company culture | Organize virtual team-building activities and regular meetups |
| Compliance | Ensuring remote work setups comply with industry regulations | Conduct regular compliance training and audits |
| Resource Management | Managing and distributing company resources effectively | Use cloud-based resource management tools and inventory tracking systems |
6. Slow System Performance
Wasting time waiting for applications to load or processes to complete can put a huge dent in employee productivity. This problem often stems from outdated hardware, insufficient memory, or software bloat. To avoid this, regularly upgrade hardware components like RAM and storage, optimize software settings, and remove unnecessary programs.
7. Unreliable Communication Systems
Effective communication is vital for any business. Unreliable communication systems can lead to misunderstandings and missed opportunities. Investing in robust, reliable communication tools and regularly updating them can ensure clear and efficient communication within your organization.
8. Inadequate Cybersecurity Measures
It’s easy to assume that the cybersecurity measures that work for your personal data will be sufficient for your business network. However, this isn’t usually the case. Hackers apply more sophisticated methods to attempt to compromise corporate data because they expect stronger security measures—and they get a greater payoff.
Start by installing and regularly updating business-grade antivirus and anti-malware software on all company devices. Choose a premium business-grade antivirus tool, as common free versions usually aren’t enough for business use. Having cybersecurity professionals monitor your systems is also a best practice.
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Resolve Common IT Issues Faster with Expert IT Support
Reducing the frequency of IT problems in your business helps you get more from your day-to-day work . Small businesses are more likely to struggle with this challenge because many smaller organizations cannot yet afford to invest in in-house preventative measures. Outsourcing IT management pays off for those without adequate in-house staff.
Resultant provides rapid IT solutions and strong preventative measures. You’ll gain great peace of mind with our expert team managing your full IT systems.
Contact us today to increase your IT efficiency.
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