Bringing Opportunity to Indiana Workers and Employers through the Talent Resource Navigator

To develop the most appropriate, effective, and authoritative roster of training providers, our team worked with IWE to conduct discovery, including a landscape analysis of talent development programs across Indiana and a review of Indiana’s Eligible Training Provider List. With a clearer understanding of the talent development landscape, we populated more than 300 resource pages within the TRN for its initial launch. The TRN now provides users a more comprehensive list of 585 talent development partners, programs, and promising practices throughout the state.

The web application gives users a clear, intuitive path to the information they need according to their starting point (individual, employer, training provider) or through search, and it offers featured resources on the home page. For individuals, the TRN helps winnow down choices among career coaches or training opportunities. Employers who use the TRN can find job training funding and utilize a self-assessment tool that helps identify ways to strengthen their talent strategy. The also have access to a wealth of resources for developing internal training programs; these “promising practices” deliver strategy for talent pipeline development and other best practices. And for approved training providers, the TRN provides referrals and compiles user feedback.

Although the TRN gives users an easy online starting point, it further helps take the overwhelm and frustration out of resource-hunting by offering personalized support. For users who create a free account, customer service representatives are an email or call away to help answer questions and sift through resources. TRN also curates the vast (and growing) pool of training resources and brokers introductions among employers, individuals, and training partners.