Reporting and analytical studies for multiple in-house departments weren’t standardized, and data access was inadequate, requiring time-consuming manual processes. Legacy EMR systems bogged down resources and contributed to inefficiencies. To help their technology better support their mission, Flagler engaged Resultant to work with its decision support team to develop a multi-year data strategy.
Approach
Working closely with Flagler’s decision support team, we evaluated their current technology state and identified critical steps to a desired future state in line with the organization’s mission and goals. We initiated a five-year roadmap that included establishing an architectural foundation, data warehouse development and tool selection, training and mentoring internal team members, and communicating the vision to hospital executives.
The hospital now has insights into its operations that far surpass what its previous technology could provide.
