The Villages of Indiana is a not-for-profit licensed child placing agency providing numerous essential family services including foster care, adoption, services for children as they age out of the foster care system, and the Healthy Families child abuse prevention program. They’re committed to supporting families and communities to build brighter futures for children, youth, and those who care for them.
Because they work closely with the Indiana Department of Child Services and serve over 10,000 individuals annually, their IT must provide iron-clad security, strict compliance, and intuitive systems so case workers can direct their attention to helping children—not battling technology.
The Solution
While Resultant helped The Villages with a massive digital transformation, they in turn helped us transform and refine our procedures and processes for future clients. Willing and eager early adopters, The Villages’ team provided valuable feedback on implementation strategies, testing processes, and communication protocols.
Our engagement first began with an IT assessment, evaluating efficiency, security, and how well their IT was supporting their work. We examined infrastructure layout, hardware, and software in detail and recommended a five-year plan, which is now largely completed.
But early in the assessment process, there was a change in The Villages’ IT leadership. What could have derailed the entire plan turned out to be a blessing as Raymond Manley jumped in to fill the gap. Armed with intimate knowledge of the challenges employees faced and the strong belief that transforming their technology could have a massive impact on their mission, Manley committed wholeheartedly. We supported his transition, helping to smooth the way and make sure nothing slipped through the cracks.
