Working in partnership with the client, our team managed the full project lifecycle, ultimately designing and developing a mobile application with the following high-level features and functions:
- Collection of job-seeker registration details via driver’s license barcode scanning
- Worker survey collection
- Searching for events by name, date, location, or ID
- Document scanning including automatic cropping and image enhancements
- Geolocation function to connect workers with events
- Automated report generation and export
- Offline functionality
- Support for Apple iOS and Android smartphones and tablets
Following app implementation, our team provided training documentation and an integration plan, as well as technical support to ensure the state could fully utilize its new data collection, communication, and reporting capabilities.
Citizens and workforce specialists who formerly utilized an entirely manual process for employment events and services now benefit from instant registration and data collection. The state can now handle mass layoff events in a much more efficient and thorough manner. Citizens impacted by job loss utilize the app to connect quickly with necessary support and assistance through the re-employment process.
The client now provides employment services more efficiently and, because automated data capture enables real-time registration for critical assistance and advanced reporting and tracking capabilities, the office can help affected workers get trained and reemployed faster. New reporting capabilities also enable the state to more easily identify opportunities for process improvements and evaluate program effectiveness.
Design decisions that facilitate efficient future app development mean the state can quickly add supplemental employment services and new employment and training event types as needed.
