Gene Wells

Director, Delivery Excellence

At Resultant, Gene is managing and evolving the service delivery processes and operations to improve client relationships and outcomes.  

With more than 30 years in the IT services industry, Gene has a passion for building and transforming business, service, and people management, and symbiotic customer relationships. From his start as a Software Engineer to becoming COO of a $100 million global service delivery organization, Gene has successfully managed and grown a diverse portfolio of clients and services throughout his career. His service portfolio management experience includes Global Software Factory, Business Intelligence, Business Process Management, Digital Marketing & Transformation, ERP, PLM, and Manufacturing Execution Systems. Gene’s client history includes Procter & Gamble, Kroger, Borden, JP Morgan Chase, Nationwide, General Motors, Philips, Schlumberger, and many more.  

Gene’s favorite core value is empathy. He shared, “Understanding and feeling the real need at play is the only way to drive the best outcome. It seems so obvious, but it takes real interest and patience to get there.” 

Gene regularly volunteers and contributes to a variety of charitable organizations including Big Brother Big Sister, Special Olympics, St. Jude’s, Plan International, Ronald McDonald House, Red Cross, American Cancer Society, American Heart Association, and Habitat for Humanity. 


  • DeVry Institute of Technology Bachelor of Science, Computer Science for Business 
  • DeVry University, Columbus Bachelor of Science, Information Technology 

Quick Facts 

  • Favorite Resultant Core Value: Empathy 
  • Active in Big Brothers Big Sisters, Habitat for Humanity, and Special Olympics 


Find Gene on LinkedIn.